Face ID & Fingerprint Sensor Repair

Face ID & Fingerprint Sensor Repair

Having trouble unlocking your phone with Face ID or your fingerprint? At Device Doctor, we specialize in diagnosing and repairing Face ID and fingerprint sensor issues across a wide range of devices. Your biometric security should work seamlessly—and we’re here to restore it when it doesn’t.

 

🔍 Common Biometric Issues We Fix:

  • Face ID not available or not working

  • Fingerprint not recognized or failing to scan

  • Biometric option greyed out in settings

  • Water or impact damage to sensors

  • Face ID camera or TrueDepth sensor misalignment

  • Touch ID button not responding

 

📱 Devices We Service:

We offer biometric sensor repairs for:

  • iPhones (Face ID for iPhone X and newer, Touch ID for iPhone SE, 8, 7, etc.)

  • Samsung Galaxy and Note series (ultrasonic or optical fingerprint sensors)

  • Google Pixel, LG, OnePlus, and more

  • Select iPads and tablets with biometric access

⚠️ Note: Some biometric components are linked to the device’s motherboard for security. Our technicians will explain all available repair options based on your device model and the severity of the issue.

 

⚙️ Why Choose Device Doctor?

  • Skilled in high-precision repairs and sensor alignment

  • Use of OEM-grade parts and components

  • Honest assessment: We’ll tell you if it’s repairable or requires a replacement

  • Located conveniently in Carolina Place Mall and Concord Mills Mall

  • All repairs backed by a limited warranty

 

📍 Visit Us at Either Location:

📌 Carolina Place Mall
11025 Carolina Place Pkwy, Suite A18
Pineville, NC 28134

📌 Concord Mills Mall
8111 Concord Mills Blvd, Suite 610
Concord, NC 28027

📞 Call Now: (704) 840-0908
📅 Book an Appointment Online – Fast and easy service scheduling